Contact Centre TCO Calculator
Calculate your 5-year Total Cost of Ownership and see how much you could save by migrating to Amazon Connect.
Configure Your Scenario
Genesys Cloud (5-Year)
$2,980,000
Seat licenses (annual)$396,000
Support & maintenance$60,000
Admin overhead$120,000
Implementation$100,000
Amazon Connect (5-Year)
$427,000
Voice (pay-per-minute)$16,800/yr
AI (Contact Lens, Lex)$12,600/yr
Admin overhead (reduced)$48,000/yr
Migration (one-time)$40,000
$2,553,000
5-Year Savings
86%
Cost Reduction
$42,550
Monthly Savings
1 mo
Payback Period