Nova 2 Sonic
Real-time speech-to-speech AI that delivers natural, human-like conversations. Understands context, emotion, and intent , improving customer experience at scale.
Core Capabilities
Next-generation voice AI that goes beyond transcription to true understanding
Real-Time Speech-to-Speech
Bidirectional streaming for natural conversation flow. Responds instantly without waiting for complete utterances.
Emotional Intelligence
Understands not just what customers say, but how they say it. Adapts tone and style to match the conversation.
Multilingual Support
Expressive voices in English (US/UK), French, Italian, German, and Spanish with natural speaking styles.
Ultra-Low Latency
Handles interruptions gracefully without losing context. Natural turn-taking just like human conversation.
Built for Industry
Nova Sonic adapts to your domain: from healthcare to financial services, retail, and beyond.
Healthcare
Patient scheduling, prescription refills, triage, and after-hours support with HIPAA compliance.
See Healthcare DemoFinancial Services
Balance inquiries, payment processing, fraud alerts, and account changes with PCI DSS compliance.
Learn MoreRetail & E-Commerce
Order status, returns, product inquiries, store finder, and loyalty programme support.
Learn MoreUtilities & Telecoms
Billing enquiries, meter readings, service requests, outage reporting, and payment plans.
Learn MoreWhy Organisations Choose Nova Sonic
Measurable impact from day one
Always-On Availability
Customers and patients shouldn't have to wait for opening hours. Offer support 24/7 across voice and digital channels.
Reduce Agent Load
Deflect up to 60% of routine calls (scheduling, FAQs, account lookups) so your team can focus on complex cases.
Enterprise Security
HIPAA, GDPR, PCI DSS, and SOC 2 compliant. Sensitive data handled with the highest security standards.
Ready to Transform Your Contact Center?
See Nova Sonic in action with our interactive healthcare demo, or book a personalised assessment for your industry.