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Transforming Patient Experience

Healthcare Providers, Payers & PharmaciesPowered by Agentic AI

HIPAA-compliant AI contact center solutions for hospitals, clinics, and health systems

24/7
Always-On AI

Round-the-clock availability

<1s
Response Time

Instant AI responses

30 Days
Go-Live

Fast deployment

3+
Channels

Voice, Chat, SMS

Solve Your Biggest Challenges

Turn industry obstacles into operational advantages with AI

The Challenge

Complex billing and insurance verification processes lead to denied claims and delayed payments.

The Solution

AI automates eligibility checks and prior authorizations in real-time, reducing denials.

Hear Agentic AI In Action

Watch unedited audio from a live Amazon Connect deployment. This is 100% AI — no human agent involved.

Key Capabilities

HIPAA Compliance

Full HIPAA/HITECH compliance with BAA, encrypted PHI handling, and audit logging

EHR Integration

Native integrations with Epic, Cerner, Allscripts, Athenahealth, and other major EHR/EMR systems

Insurance Verification

Automated insurance eligibility checks, prior authorization, and benefits verification

Patient Engagement

Appointment scheduling, billing inquiries, telehealth coordination, and prescription refills

Revenue Cycle Automation

Payment collection, billing support, and automated claim status updates

Nurse Triage Lines

AI-powered symptom assessment with seamless handoff to registered nurses

Built for the US Healthcare Market

HL7 FHIR and API integrations with Epic, Cerner, Meditech, and Athenahealth
Real-time insurance verification via Availity, Change Healthcare, and Waystar
Support for Medicare, Medicaid, and private insurance workflows
Automated appointment reminders with SMS, email, and voice calls
Price transparency and cost estimator tools for self-pay patients
Telehealth scheduling and virtual visit coordination