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Why Choose CloudInteract as Your Amazon Connect Partner

AWS Advanced Partner with 100% migration success rate. We don't just deploy Amazon Connect. We rebuild contact centres around AI.

100%
Migration Success Rate
30
Days Average Go-Live
50+
Enterprise Deployments
65%
AI Deflection Rate

Partner Credentials

Enterprise-ready with the certifications and partnerships that matter

AWS Advanced Partner

Advanced tier status in the AWS Partner Network with Amazon Connect specialisation.

ISO 27001 Certified

Information security management certified to international standards.

SOC 2 Type II

Audited controls for security, availability, and confidentiality.

HIPAA Ready

Infrastructure and processes designed for healthcare compliance.

GDPR Compliant

Full compliance with UK and EU data protection regulations.

Apollo on AWS Marketplace

Listed analytics solution available directly through AWS.

Our Approach

Proven 4-step methodology with 30-day go-live and zero downtime

01

Discover

We analyse your current environment, understand your requirements, and document everything.

02

Design

Architect the optimal solution with your team, ensuring alignment on features and timeline.

03

Deploy

Build and launch with zero downtime. Agent training included. 30-day go-live typical.

04

Optimise

Continuous improvement with monthly reviews, AI tuning, and proactive support.

What Makes Us Different

Not just another AWS partner. We bring our own innovation

AI-First, Not Chatbot-First

We build agentic AI that truly resolves issues, not just menu-driven bots that frustrate customers.

Transparent Pricing

No hidden AI surcharges. You know exactly what you're paying before we start.

Our Own IP

Apollo Analytics and our AI agents are proprietary solutions, not just resold third-party tools.

UK & US Presence

Teams in both regions for local support, compliance expertise, and timezone coverage.

Client Results

"CloudInteract delivered our Amazon Connect migration in 6 weeks with zero downtime. Their expertise was evident from day one."

IT Director
UK Healthcare Provider

"The AI agents they built resolve 70% of our enquiries automatically. Our CSat scores have never been higher."

Contact Centre Manager
Financial Services Firm

Ready to Transform Your Contact Centre?

Book a discovery call to discuss your requirements. No sales pressure, just honest advice from Amazon Connect experts.