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CASE STUDYFINTECH

Rapid Mobilization for Fintech Speed with Octane Lending

Fueling lifestyle purchases with instant approvals and a support center that moves just as fast.

Octane Lending

Fintech • Recreational Finance

4 Weeks

Mobilization

Assessment to Pilot

Funded

AWS MAP

Migration Program Support

Instant

Scalability

Matching lending speed

Speed

To Value

Rapid deployment

The Challenge

Octane Lending approves loans in seconds where others take hours. Speed is their competitive advantage. However, their contact center operations were struggling to keep up with their hyper-growth trajectory.

They needed a partner who could mobilize instantly—moving from assessment to pilot in weeks, not months—and leverage available funding to minimize capital expenditure.

The Solution

CloudInteract Services Delivered

AWS Migration Acceleration Program (MAP) Mobilization
Rapid Pilot Deployment
Professional Services Engagement
Contact Center Optimization
Agent Workflow Efficiency
Funding Navigational Support
1

Rapid MAP Mobilization

Leveraging the AWS Migration Acceleration Program (MAP), CloudInteract executed a rapid mobilization. We secured AWS funding to offset costs and deployed a pilot environment in record time, proving the value of Amazon Connect immediately.

2

Scalable Growth

With a robust, cloud-native foundation, Octane's support operations can now scale instantly to match demand. Features like callback (to avoid hold times) and automated loan status checks ensure speed remains their differentiator.

"Speed is everything in our business. CloudInteract matched our pace, helping us mobilize contact center optimization quickly and cost-effectively."

— Jake Samuelson, Director of IT