Transition off legacy systems in weeks, not months.
Move off end-of-support Cisco, Avaya, or seat-taxed Genesys systems onto a consumption-based Amazon Connect Customer platform. 100% migration success rate with parallel running to prevent any disruption.
// Opex Modeler
Cisco & Avaya migration calculator
Model your consumption opex on Amazon Connect Customer vs your current licensing contract in seconds.
Input Parameters
Projection Summary
Standard 30-day delivery timeline
We work in rapid, sprint-based delivery cycles to cut down implementation overhead.
Audit & Discovery
Map call routes, identify high-volume triggers, and construct the consumption cost model.
Build & Configure
Deploy the Amazon Connect Customer contact flow architecture and seed data connectors.
Integrate & Test
Hook up Salesforce, Dynamics, or EHR systems. Run simulated traffic tests.
Train & Go-Live
Conduct supervisor upskilling and execute parallel cutover with zero downtime.
Why migrate with CloudInteract
Parallel Cutover (Zero Downtime)
We run Amazon Connect Customer in parallel with your legacy PBX, handling phased rollbacks if needed.
AWS CCAF & MAP Funding
We actively trigger and secure AWS migration funding models to offset your initial consulting and setup costs.
Agent & Supervisor Training
We provide extensive change-management training packages for operations managers and frontline agents.
Ready to book an assessment?
Connect with our migration leads today to map your legacy contact flows and secure your indicative CCAF AWS funding estimates.
Book Migration Audit