A Strategic Education Transformation - Next Generation Contact Centre Modernisation to Digital Transformation
Pearson creates experiences that help over 160 million users worldwide realise their aspirations. Whether it's advancing in their careers, excelling in their education, achieving academic success, or mastering a new language, Pearson supports individuals in their continuous journey of growth and discovery.
This is the story of how Pearson, CloudInteract, and AWS formed a long-term strategic partnership—one that began with global contact centre modernisation and evolved into a digital transformation.
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