Who we
are

Our mission is to make customer & colleague interactions your competitive advantage. We'll help you achieve this by bridging the gap between business need and technology capability.

At CloudInteract, we care about the detail, and what makes your organisation unique. You no longer have to accept the one-size-fits-all approach of boxed vendor solutions, because we've hand-picked our team to ensure they have the right level of creativity, tenacity and skill to help you achieve the outcomes you desire.

Why we exist

We exist to make every customer interaction your competitive advantage, by engineering exceptional experiences across all channels.

START WORKING WITH US

Our partners

The Founders

Simon Leyland

Simon Leyland is the CEO and Co-founder of CloudInteract, where he is responsible for shaping the company's strategic vision and overseeing its day-to-day operations. Simon is passionate about building successful businesses by nurturing talent, fostering creativity, and always asking "why". With over 20 years of experience in the IT industry, he has worked across system integrators, consulting services, and, for the past decade, directly with end clients in Telecoms and Digital Workplace Services.

Simon has led large-scale digital transformations for global enterprises such as Jaguar LandRover, AstraZeneca, Sony, and Burberry, bringing a wealth of knowledge in innovative technology services, vendor relations, and hands-on IT management. His leadership is characterised by a deep commitment to empowering customers with tailored solutions that address their most critical needs. Simon's forward-thinking approach positions CloudInteract for continued, customer-focused growth in an ever-evolving digital landscape.

Nick Seagrave

Nick Seagrave is CTO and Co-Founder of CloudInteract. With a strong focus on delivering impactful business outcomes, Nick is committed to delivering service transformation. His expertise lies in identifying and bringing to market the technology that meets strategic needs, enhances customer experiences, improves efficiencies, and simplifies processes. Nick is dedicated to ensuring that the technology solutions he champions make a tangible difference for service users.

An industry leader with over 25 years of communications experience, Nick built a market-leading unified communications company that became the go-to solution for some of the world’s largest enterprises across three continents. Known for fostering effective relationships at every organisational level, Nick is also highly regarded for cultivating high-performance cultures. He leverages cutting-edge technology, powerful engagement tools, and strong operational processes to drive business improvement. Passionate about helping others reach their full potential, Nick is committed to ensuring that people remain at the heart of organisational performance and growth.

The Leadership Team

Eliza Taylor

Change Director

Eliza Taylor is the Change Director at CloudInteract, where she oversees the successful delivery of user adoption and change management across all projects. With over a decade of experience in communications and change management, Eliza has led transformative initiatives globally, specialising in technology adoption, digital security, and workplace transformation across both public and private sectors.
‍
Eliza takes a unique approach to change, going beyond the traditional models to focus on the human psychology behind it. By understanding and addressing the emotional and psychological barriers to change, she has consistently guided organisations to successful outcomes. Eliza is a certified APMG Change Management Practitioner and a CIPD Associate member with qualifications in HR. Her deep commitment to fostering positive, sustainable change has been key to her success.

Julian Degg

Head of Business Development

Julian Degg serves as the Head of Business Development at CloudInteract, where he is instrumental in shaping and executing business strategies that drive sustainable, long-term growth. With over 20 years of experience as a results-oriented enterprise sales executive, Julian has built a reputation for delivering consistent success.

Julian excels at fostering strong relationships with prospects, major accounts, and top-tier clients, while also working closely with regional partners to uncover new market opportunities. His ability to build connections across a broad network of buyers and sellers allows him to assess market needs and introduce innovative solutions that resonate with customers.
‍
Julian’s approach integrates strategy, innovation, and a sharp focus on customer experience, making him a key driver of CloudInteract’s continued success.

Louise Mahrra

Marketing Director

Louise Mahrra serves as the Marketing Director at CloudInteract, where she is focused on strengthening the company’s market position and driving sustainable growth. With over 20 years of experience in marketing and communications across diverse industries — including travel, food production, and, more recently, ICT; Louise has honed her expertise in leadership roles at Microsoft, Logicalis, and CAE. Her accomplishments earned her recognition as a Finalist for Marketer of the Year at the CRN Women in Channel Awards in 2023, and Cisco's Marketing Innovator of the Year 2023.

Louise takes pride in her human-centric approach to B2B marketing, building strong, meaningful relationships that drive results. While her strategies are deeply rooted in data and metrics, she firmly believes in the power of personal connection, emphasising that marketing is about people, not just businesses. This philosophy has been key to her success in channel-based marketing and high-growth services firms.

Nancy Van Delist

Head of Business, North America

Nancy Van Delist is the Head of Business, North America at CloudInteract, playing a key role in driving the company's growth and expansion into the US market. With over 15 years of experience, Nancy has a proven track record of transforming businesses and technology across organisations ranging from nonprofits to large enterprises.

Nancy’s background in data analytics allows her to take a thoughtful, data-driven approach to delivery, always with a sharp focus on both user and customer experience. Her leadership is well established, having successfully built and led business intelligence and delivery teams at industry leaders like Rackspace, Pearson, and Pythian. She’s passionate about bringing the best out of her teams while guiding organisations through innovation and meaningful growth.

Who we are